Sentara MyChart is a secure online platform that provides patients with easy access to their health information. Learn how to navigate MyChart with this detailed guide, covering everything from login and setup to medical records and billing.
Accessing Sentara MyChart
To log into Sentara MyChart, visit the official MyChart login page and enter your credentials. If you’re having trouble accessing your account, you can reset your password by clicking “Forgot Password” on the login page.
Mobile App Access
The Sentara MyChart mobile app is available for both iPhone and Android. Download the app from the App Store or Google Play to access your health information on the go. The app allows you to view appointments, lab results, and communicate with your healthcare providers directly from your smartphone.
Setting Up and Managing Your Sentara MyChart Account
Creating a Sentara MyChart account is simple. Visit the MyChart registration page, enter your details, and follow the prompts to complete your account setup. If you need to reset your password, you can do so in the account settings. Ensure your profile and contact information are always up-to-date to receive important notifications.
Scheduling and Managing Appointments on Sentara MyChart
With Sentara MyChart, you can schedule, reschedule, or cancel appointments conveniently online. Log in, select “Appointments,” and choose your desired date and time. The app also allows you to view your appointment history and receive reminders.
Billing and Payments on Sentara MyChart
Sentara My Chart enables you to view and pay medical bills online. Go to the billing section to see a breakdown of charges, make payments, or set up payment plans. For questions about your bill, contact Sentara’s billing support through the MyChart messaging system.
Managing Prescriptions and Refills
If you need a prescription refill, simply request it through MyChart. Go to “Medications,” find your prescription, and click “Request Refill.” You can also update your preferred pharmacy information within the app.
Viewing Lab Results and Medical Records
Sentara My Chart provides quick access to your lab results, test outcomes, and medical records. Navigate to the “Health Record” section to see recent lab results, download your medical history, and view test results.
Family and Proxy Access
Manage your family’s health through MyChart with family or proxy access. To add family members or dependents, go to the “Family Access” section and follow the instructions to grant permission. This feature is ideal for parents and caregivers who need to monitor their loved ones’ health.
Getting Support for Sentara My Chart
For any issues, Sentara My Chart​ provides multiple support options. You can message customer support through the app, or reach out by phone if you need immediate assistance. Check the help center for detailed FAQs and troubleshooting tips.
