Complete Guide to Using MyChart Sentara: Features, Troubleshooting, and More

mychart sentara

What is Sentara MyChart?

MyChart Sentara is a secure online patient portal that allows Sentara Healthcare patients to manage their healthcare needs from the comfort of their homes. With MyChart Sentara, you can view test results, schedule appointments, request prescription refills, and communicate directly with your doctors.

How to Log into Your Sentara MyChart Account

To access your Sentara MyChart account, follow these simple steps:

  1. Go to the Sentara MyChart login page.
  2. Enter your username and password.
  3. If you are a new user, you will need to register by selecting the “Sign Up” option.
  4. Once logged in, you will be able to view your health records, appointments, and more.

Having trouble logging in? Click here for help with resetting your MyChart Sentara password.

How to Register for Sentara MyChart

New to Sentara MyChart? Signing up is easy:

  • Visit the MyChart Sentara registration page.
  • Fill in your personal details and create a secure username and password.
  • Follow the verification steps, and you’ll have access to your online healthcare portal.

Need more information? Contact Sentara My Chart customer service for assistance.

Using Sentara My Chart to Schedule Appointments

MyChart Sentara makes scheduling appointments easy and convenient. Here’s how you can do it:

  1. Log into your My Chart Sentara account.
  2. Navigate to the “Appointments” section.
  3. Choose the type of appointment you need and select the available date and time.
  4. Confirm your appointment details, and you’re all set!

For urgent appointments, be sure to contact Sentara directly to ensure the quickest service.

How to View Test Results on My Chart Sentara

Sentara My Chart allows you to access your lab results and medical records anytime. To view your test results:

  1. Log into your MyChart account.
  2. Click on the “Test Results” tab to see your latest results.
  3. Click on any individual test for detailed information.

If you have any questions about your results, you can securely message your healthcare provider via MyChart Sentara.

How to Reset Your My Chart Sentara Password

If you’ve forgotten your password, resetting it is quick and simple:

  1. Go to the Sentara My Chart login page.
  2. Click on the “Forgot Password?” link.
  3. Follow the prompts to reset your password via your registered email address or phone number.

If you continue to experience issues, you can contact Sentara My Chart support for further assistance.

How to Request Prescription Refills via My Chart Sentara

Need a refill on your medication? My Chart Sentara allows you to request prescription refills directly from your provider. To do so:

  1. Log into your Sentara My Chart account.
  2. Navigate to the “Prescriptions” section.
  3. Select the medication you need refilled and follow the instructions to submit your request.

For urgent medication requests, please contact your provider directly.

Troubleshooting My Chart Sentara Login and Connection Issues

Sometimes you may encounter issues with My Chart Sentara. Here are some common troubleshooting tips:

  • Ensure that you are using the correct username and password.
  • Try clearing your browser’s cache and cookies or use a different browser.
  • If you’re experiencing connection issues, check your internet connection or try accessing MyChart using the mobile app.
  • If you continue having trouble, contact Sentara My Chart customer support for assistance.

Accessing Sentara My Chart on Mobile

My Chart Sentara is available as a mobile app for both iPhone and Android devices. To download it:

  • Visit the App Store (iOS) or Google Play (Android).
  • Search for “Sentara My Chart” and download the app.
  • Log into the app using your MyChart credentials.

The mobile app allows you to manage your appointments, view test results, and more from anywhere!

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